Free Curbside Pickup - Need it Fast? Call or Order On Line for Curbside Pickup
* No minimum order
* All orders are prepared Same Day as long as you order before 4:45 pm CST Monday -Saturday and by 3:45 pm on Sunday.
* Select your preferred Four Muddy Paws location at checkout, and we’ll notify you once it’s ready!
We're offering FREE LOCAL DELIVERY within 10 miles of each shop
Monday - Friday in St Louis (Updated 4.1.2022)
Monday - Wednesday - Friday in Edwardsville.
Just order by Noon Monday - Friday and you'll get your order the SAME DAY In the St Louis area. We're currently delivering Monday - Wednesday - Friday in the Edwardsville/IL area.
If you order after Noon then your order will be delivered the next delivery day for your location.
Curbside Pickup only on Sunday's.
Here's how it works:
Log in to your Four Muddy Paws Account online or set up a new account
Choose Delivery as an option
Upon Check-Out make sure the Free Local Delivery button is checked - see Zip Code List for Delivery Zone - the delivery address needs to be within 10 miles of our shop.
All Orders by Noon will be delivered on the next delivery day for that area (Monday - SFriday St Louis or Monday/Wednesday/Friday Edwardsville area)
Delivery Cost:
$25 Minimum Purchase required for delivery, please.
We pack up your order after Noon and we're out making our delivery routes in the afternoon. Most deliveries are completed between 2 pm and 4 pm but depending on the number of deliveries that day your order may arrive later in the day. Please leave any specific delivery information for us (e.g. front door, back door, gate, side door, etc). If you're in an apartment please make sure we know the unit number and which entrance we should go to for the delivery and/or if there's a building manager we should leave the order with if you're not at home.
We strive for contactless delivery. When we arrive we'll send you a text message letting you know your delivery has arrived. We will call your land line if a text message is not available.
Yes! However, if ordering frozen items, we highly recommend to plan for someone to be home to accept the delivery in person. Four Muddy Paws does not assume responsibility for any items that may spoil due to being left unrefrigerated following delivery. If you cannot be at home for the delivery, please leave a suitable container for us to put your frozen food in.
St Louis
63074, 63101, 63102, 63103, 63104, 63105, 63106, 63107, 63108, 63109, 63110, 63111, 63112, 63113, 63114, 63115, 63116, 63117, 63118, 63119, 63120, 63121, 63122, 63124, 63127, 63130, 63131, 63132, 63133, 63134, 63135, 63136, 63137, 63140, 63141
Edwardsville/Illinois
62010, 62018, 62024, 62025, 62026, 62034, 62040, 62048, 62062, 62067, 62084, 62087, 62095, 62234, 62294
Orders are subject to acceptance. Four Muddy Paws reserves the right to refuse any order for any reason. If we are unable to fulfill your order, we will contact you. Four Muddy Paws is not responsible for incorrect addresses or typographical errors in your order, please double-check your information.
Changes to your order or cancellations are not always possible, but email us at shop@fourmuddypaws.com and we will make every attempt to fulfill your request.
Free Shipping on Orders Over $49**
Only $8 Shipping for Orders Under $49
Shipping in USA Only
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
All products are shipped from our St Louis, Missouri location.
Four Muddy Paws accepts Visa, MasterCard, American Express, Discover, Shopify payments, Apple Pay and Google Pay.
Your credit card will be charged when you place your order. For your protection, we will ask you for the 3-digit CVC/CVV code from the back of your credit card.
Please be sure that your billing address is the same as the address that your credit card company has on file. Non-matching addresses may cause your transaction to be declined by our bank.
Shipping:
We've found it necessary to suspend our regular return policy during the COVID-19 Pandemic in an effort to keep our store teams safe. We do plan on taking returns once again when we get the OK to get back to our regular business.
We're recommending that during these extraordinary times you do your best to purchase food and treats you know your pet will enjoy rather than experimenting on new foods. We donate our returns and we want our returned food to still be within it's expiration date.So hang onto your return and we'll take care of you as soon as we're able. Thank you, in advance, for your understanding.
We hope you love your order but we happily accept returns of unused items. We only ship brand new products to our customers, and we expect that any returned items look and smell the same. All returns must be postmarked within 10 days of receipt. Prior to returning an item, please contact us with the reason for the return, so that we can issue you a credit (less shipping & handling) upon receipt. Please note that Free Shipping will not apply to exchanged items.
Please send items back in their original packaging and in their original condition.
All sales on sale items, personalized items, and perishables are final. Shipping and handling are not refundable.
To complete your return, we require a receipt or proof of purchase included with your return.
Oops! Accidents do happen. If you received an incorrect, damaged or defective item, please contact us within 72 hours of receiving the package at shop@fourmuddypaws.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You are responsible for shipping costs unless we shipped an incorrect, damaged or defective product. You will receive an email confirmation when your item is refunded.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@fourmuddypaws.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@fourmuddypaws.com and send your item to:
Four Muddy Paws
Attention: Return
1711 Park Ave Saint Louis
Missouri US 63104.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to:
Four Muddy Paws
Attention: Returns
1711 Park Ave Saint Louis
Missouri US 63104
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.